The privacy policy outlines how The Quick Group collects, uses, and shares personal information from website visitors.
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Data privacy and the protection of personal information and data is important to Q International Courier, LLC, together with our subsidiaries and affiliates forming Quick International Courier and the Quick Group of Companies, including Quick International Couriers (UK) Limited, Quick International France S.A.S., Sterling Courier, LLC, Unitrans International Corporation and Combi Maritime Corporation (collectively, "Quick", "we" or "us"). We will take all reasonable steps to protect your personal data by complying with this Policy and any applicable law, including without limitation, the EU General Data Protection Regulation 2016 ("GDPR"). It is our policy to ensure that our compliance with the GDPR and other relevant legislation is clear and demonstrable at all times.
This Data Privacy and Protection Policy ("Policy") describes the types of personal data we collect and explains how we may use the information and with whom we may share it. ""Personal data"" (also referred to in this Policy as "personal information") means any information that, either in isolation or in combination with other information held by us, enables you to be identified as an individual or recognized directly or indirectly
This Policy covers personal information collected when you use or access our online or mobile websites (www.quick.aero), services or applications (including QuickTrack, QuickOnline, QuickOnline RX and Quick VIP) (collectively referred to herein as "QuickOnline") and applies to all visitors or users of QuickOnline, any individual who interacts with us via QuickOnline, emails or call centers (including online job applicants) and any individual who receives promotional communications from Quick.
This Policy also describes the measures we take to safeguard personal information and explains how you can ask us to;
access or change the personal information we maintain about you,
withdraw consent you previously provided to us,
refrain from sending you certain communications, and (iv) answer questions you may have about our data privacy practices.
EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks
Quick complies with the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Frameworks, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and/or Switzerland (as applicable) to the United States. Quick has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit here.
In the context of an onward transfer to third parties, Quick (as a Privacy Shield organization) has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Quick shall remain liable under the Privacy Shield Principles if its agent processes such personal information in a manner inconsistent with the Privacy Shield Principles, unless Quick proves that it is not responsible for the event giving rise to the damage.
The Federal Trade Commission has jurisdiction over Quick’s compliance with the Privacy Shield.
Information We Obtain and Collect
We may obtain or collect personal information (including such information you may voluntarily provide us with), such as name, contact details and payment information, in connection with various activities such as:
Shipping activities, including delivery and pick-up of shipments
Use of Quick’s websites and applications
Requests to track shipments or answer questions
Calls (which may be recorded) placed with Quick's customer service representatives or online orders (which may be tracked) placed via QuickOnline
The types of personal information we may obtain or collect includes:
Individual and business contact information (such as name, company name, physical address, email address and telephone or fax number)
Shipping information, such as shipping-related contact details (for example, the sender’s / consignee’s name, physical address, email address and telephone number)
Signature for proof of delivery
Information given to us that helps us access locations necessary for us to provide our services
Information provided to us regarding the content of shipments, but only to the extent an identifiable person can be linked to such content
Information that enables us to verify an individual’s identity
Names, email addresses and telephone numbers of others to whom we are asked to send information
Personal information relating to education and career history in relation to a job application with Quick or via QuickOnline
We also receive personal information from our customers that is necessary in order to perform our services. When we pick-up or deliver a shipment we may also obtain physical location data. This includes, for example, data identifying the actual location of a physical address using information such as GPS data, geocodes, and latitude and longitude information. Additionally, when you visit our websites or use our apps, we may collect certain information by automated means, such as cookies. To learn more about how Quick uses cookies and how to control which cookies are used, please see our Cookie Policy.